Frequently asked Questions about cloud accounting

  • What is Cloud Based Accounting?

    Cloud Based Accounting is a new way to manage your accounts, online. Our qualified team of UK accountants will work with you to ensure your business accounts, payroll and other financial functions comply with all regulatory requirements. You input your financial data anytime, anywhere, via simple to use cloud software and we then look after your statutory requirements with Companies House and HMRC. We offer a range of accountancy services and work as a team, to achieve the quickest and most convenient solution to all your financial needs. In summary Cloud Based Accounting is the ideal online solution for quick and simple internet accounting.

  • What is Cloud Based Software - Sage or Xero?

    Sage & Xero have developed a range of intuitive and effective cloud based software for you to use at any time online.  This software gives you a simple way to record and manage your business accounts, payroll and cashbook. All your records are held on secure and safe servers that are regularly backed up. We offer the complete range of software which is included in our pay monthly packages.

  • Can you explain how I can get Cloud Bookkeeping Software?

    When you select a Cloud Based Accounting package from us, you automatically get Sage or Xero cloud bookkeeping software included. We will send you a login code once your contract is in place. Whether you select Accounts, Cashbook or Payroll software from us, you or your team can enter your own bookkeeping data, so long as you have an internet connection.  Full details on all our service and software packages can be found on our Service and Pricing Matrix page.

  • How do I choose the best cloud accounting packages?

    Take a closer look at our Service and Pricing Matrix to see what best suits your needs. If you cannot find the best cloud accounting package for you here, or you have further questions, then please call us now on to discuss your individual needs.

  • What are the benefits of Cloud Accounting?

    The primary benefit of using Cloud Accounting is mobility. You can access your data wherever you are, on any device, so long as you have an internet connection. This means you can now generate invoices on the go or process payments immediately, saving you time and effort.  Your data is always safely secured and backed up online, meaning you never need to worry about your computer crashing and losing your data... ever.

  • How do I access Sage or Xero Technical Support if I have a problem?

    You can call the Sage Technical Support Team any time of the day or night, seven days a week, 365 days a year .... They are even there on Christmas Day!

    Contact Sage on: 0845 111 66 11

    Or email Sage on:

    You can use Xero's online tools or email their team. 

    Review Xero Technical Support Information online at:

    Or email Xero on:

  • How do I pay for my Cloud Accounting Software?

    You can pay for your Cloud Accounting Software either monthly or annually by Direct Debit mandate or by credit card. We will only take money from your account, after your free 30 day period.

  • Do you offer advice on both Corporate & Personal Accounts and Tax issues?

    Yes, Cloud Based Accounting can help you will both corporate & personal accounts and tax advice. We offer personalised accountancy support from our UK Accountants, who are available during office hours, to help you.

  • Who is behind Cloud Based Accounting?

    The Accountants team behind Cloud Based Accounting are all based here in the UK. Full details can be found on our about us page. All the team are qualified to help and support you and your business with accountancy and payroll questions. We are also Accredited Partners of both Xero & Sage and therefore you can be confident that you can call or email the support teams, should you require technical help.

Want to talk more about Cloud Based Accounting?

If you have a question that has not been answered on our website, please feel free to call or email us now...

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